Shipping & Returns Policy

We are dedicated to ensuring your satisfaction with every purchase. If, for any reason, you find the need to return or exchange a product, please review our Return and Exchange Policy outlined below:

• Eligibility: To be eligible for a return or exchange, please initiate the process within 14 days from the date of delivery. The product must be unused, in its original packaging, and in the same condition as received.
• Initiating the Process: To start the return or exchange process, please contact our customer service team via [contact email/phone number] and provide your order number and a detailed explanation of the issue. We will guide you through the necessary steps.
• Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 business days.
• Exchanges: If you need to exchange a product, please inform our customer service team. We will guide you through the exchange process, ensuring you receive the desired item promptly.
• Return Shipping: Customers are responsible for return shipping costs, unless the return is due to a mistake on our part or a defective product. In such cases, we will provide further instructions for return shipping.
• Damaged or Defective Products: If you receive a damaged or defective product, please contact us immediately. We may request photos of the damaged item to expedite the resolution process.
• Non-Returnable Items: Certain items, such as perishable goods or products exceeding the specified return timeframe, may not be eligible for return or exchange.

We appreciate your understanding and cooperation in adhering to our Return and Exchange Policy. Your satisfaction is our priority, and we are here to assist you in ensuring a positive shopping experience with Kissan Atta Chakki. If you have any questions or concerns, please don’t hesitate to reach out to our customer service team. Thank you for choosing Kissan Atta Chakki!